Delivery Policy


Thank you for your consideration to purchase from us! We strive to achieve the best quality cookies both in-stores and when we deliver them to you. To ensure your utmost satisfaction in our yummy goodies, please read our delivery policies. 
I. ORDERING POLICIES:
A. Order and Shipping Confirmation
You will receive an order confirmation once your order has been received. A second email will be sent to you once the order has been fulfilled and shipped out. You may check the status of your order online anytime in your account profile page if you have registered as a customer.
B. Local Delivery
We deliver within Singapore only and are unable to deliver to any overseas destinations. Please allow 3 - 5 working days for an order to be ready for delivery or self-collection. For Message Lolly, please allow at least 3 - 7 working days if you submit your graphics.
C. Corporate Orders
From elegant gift tins to gift boxes and hampers, Famous Amos provides business partners with personalised corporate gifts that are sure to delight. Perfect for any special occasion, event or simply to say thank you to a client, partner or employee. To order your Famous Amos gift, please call us at +65 6748 9288 or fill in our enquiry form.
D. Cookie & Brownie Cakes
There will be no delivery for cookie & brownie cakes and are only available for self-collection. You may order them online with the option of self-pickup only.

E. Gift Vouchers
Our e-gift vouchers are available here. E-vouchers are redeemable online with a promo code. Product vouchers are available as an option on the individual product pages.

II. DELIVERY SCHEDULE
A. Delivery Hours
Our professional delivery agents will deliver your orders, Monday to Friday 9am - 5pm and Saturday 10am - 12pm SGT.

B. Public Holidays and Weekends
We do not deliver on Saturday afternoons, Sundays and Public holidays.

III. DELIVERY CHARGES AND SURCHARGES

A. Delivery Charges
Delivery charges apply for delivery within Singapore only, excluding restricted areas where a surcharge will be levied. Delivery charges are inclusive of GST and applicable per single location. Purchase amounts indicated are after any discount has been applied. 

ITEM

WEIGHT

DELIVERY CHARGE

 Product Gift Vouchers 

NA

S$10.00

All delivery items (except for gift hampers)

0kg - 0.4kg

S$10.00

0.401kg - 0.8kg

S$12.00

0.801kg - 1.2kg

S$14.00

1.21kg and above

$16.00

Orders above $500

NA


Free Delivery

Gift Hampers

NA

Free Delivery